Resolve USB 2.0 Flash Drive 16GB


Item# G31384


  • Unattached black lanyard included
  • Packaged in white gift box
  • One year warranty

55.5mm W x 19.5mm H x 10mm D

100 per carton (3.2kg approx.) Packed into standard white gift box and Free lanyard

Screen Printing (SP): Both Sides: 29mm W x 12mm H (max. 4 colours)
Laser Engraving (LE):
Both Sides: 29mm W x 12mm H

Stainless steel, ABS plastic

1-Colour / Position Imprint or 1-Position Laser Engrave

15 Working Days

General Info

1 Year Warranty

Defective USBs will be refunded or replaced if such defect is not caused by customer. Defective USBs must be returned. Unauthorized returns will not be accepted. This warranty does not apply to data upload.

USB Decoration Techniques


Less than Minimum

Less than minimum not available for this product.

Website Illustrations

Product colours shown throughout this webpage may vary slightly from actual products due to inherent limitations in photography, film separations, offset printing and plastic moulding processes.

Product Colour Variance

Due to the nature of the materials and the variance in manufactured products, we cannot guarantee exact matches within orders or on repeat orders. Like-named colours in different materials may not be an exact colour match. In our continuing effort to improve our products, we reserve the right to change specifications without notice.


Freight charge will be added to invoice. Norwood BIC Graphic cannot assume responsibility for time delays in transit.

Standard Freight

  • Catalogue quantity orders will ship via a Norwood BIC Graphic Specified Carrier.
  • Lighters contain flammable gas. They will freight by Standard Road Service.
  • Ground and Air Parcel Service Rates are subject to change with 24hrs notice.
  • Norwood BIC Graphic reserves the right to change carrier and service level without notice.
  • Any claims concerning lost, delayed or damaged merchandise must be made directly to Norwood BIC Graphic.
  • C.O.D. shipments not available.
  • Goods are delivered via a chosen Norwood BIC Graphic Australia or New Zealand carrier.

Changes to Freight Addresses

Any changes to freight address must be submitted in writing 24 hours prior to the scheduled ship date and before the order has been processed for shipment to be guaranteed.

Split Deliveries

Split shipments will incur an extra freight fee. Each split delivery cannot be less than the minimum quantity shown per product on this website.

USB Technical Help

What is a USB flash drive?

A flash drive is a small storage device that connects to a computer directly through a USB port. It’s both Mac and PC compatible, so you can transfer files between both operating systems. Flash drives can hold any type of data including excel, jpeg, video and text files. Flash drives are also commonly referred to as key drives, thumb drives, jump drives, USB drives and pen drives.

What does USB stand for?

Universal Serial Bus. “USB” is actually the connector. The drive is the flash memory inside.

How fast is the download speed for your USBs?

Rated writing speed and reading speed are 2MB per second and 10MB per second respectively. However, performance may vary based on your operating system.

Why does the memory drive capacity vary?

Some of the listed capacity is used for formatting and other functions; therefore, it is not available for storage. This reserved amount is typically less than 1%.

How many times can the USB drives be re-written?

All current flash memory USB drives have a technical limitation to the number of read writes. This number typically falls between 8,000-10,000 times.

What type of memory chips are used in your USB products?

There are 2 component chips (a flash memory chip and a controller chip) in each drive. We purchase Tier 1 OEM memory chips and do not use recycled memory or factory scraps.

Where are your USB products manufactured?

Our USB products are manufactured at our partner factories in China.

USB Options

Can the customers specify a lanyard colour?

No, the free lanyard* is available in black only.

Can the free lanyard* be imprinted?

No, the lanyard is available in blank only.

Is data upload available?

Yes. This service is provided free of charge up to 100MB. Additional charges apply for more than 100MB. See Price List.

What is the process for data upload?

Customer sends the files they desire to upload with their order. The data is then uploaded to each USB, packaged and sent to the customer.

What types of files can I have uploaded on my USB?

All file types can be uploaded within the memory capacity of the USB drive.

USB Safety

Are your USB products held to the same product safety standards as your other products?

Yes, every USB product undergoes testing to assure compliance with all relevant regulations and standards before it is placed on the market, including tests for lead and other heavy metals.

Our USB products are compliant with the Oceania main regulations and standards, as the AS/NZ 61000:2001 among others; also compliant with the Australian Trade Practices Act and the Australian Consumer Law (ACL); and also with the New Zealand Fair Trading Act and the Consumer Guarantee Act.

In addition, our USB products are also compliant with the European and USA standards and regulations, such as CE marks, RoHS, WEEE and FCC. RoHS is a Europe Directive which restricts the use of hazardous materials in electrical and electronic products. WEEE is another Europe Directive which mandates targets for collection recovery and recycling of electronics and component materials with the aim to respect the environment. CE marks and FCC are the required labels to show that products are able to be sold in Europe and in the USA respectively.

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